tbk99 Terms and Conditions

01 General Introduction

These terms and conditions form a legal agreement between the tbk99 platform and its users. tbk99 is a trusted online gaming platform that provides cricket betting, live casino, slot games, and various other entertainment services for players in Bangladesh.

By accessing or using our platform, you expressly confirm that you have read, understood, and fully accepted these terms and conditions. If you disagree with any part of these terms, you are requested to stop using the platform immediately.

This agreement is maintained in both English and Bengali. However, in the event of any dispute or ambiguity, the Bengali version will take precedence.

02 Account Registration and Eligibility

To open an account and use services on tbk99, you must meet the following eligibility criteria:

• You must be at least 21 (twenty-one) years of age.
• You must provide accurate and truthful personal information.
• Only one account per person is allowed.
• You must be a human user; operating an account through automated bots or programs is strictly prohibited.

Accuracy of Information Provided at Registration

During account registration, you must accurately provide your full name, date of birth, email address, and payment details. Providing false or incomplete information gives tbk99 the right to suspend or cancel that account at any time, and any balance in that account may be forfeited.

Identity Verification (KYC)

tbk99 may request identity verification at any time. You are required to submit a national ID card, passport, or any other government-approved document. If the required documents are not submitted, the account may be temporarily suspended.

03 Age Restrictions

tbk99 strictly follows a 21+ age policy. This platform's services are available only to those aged 21 and above. Participation in gaming by minors is strictly prohibited.

If we have reason to suspect that a user is below the required age, tbk99 will immediately suspend that account's activity and request detailed verification. If underage status is confirmed, the account will be permanently closed and any associated balance and rewards will be forfeited.

We urge parents and guardians to ensure that their underage children cannot access this platform.

04 Account Security and Password

Maintaining the security of your tbk99 account is entirely your responsibility. Keep your login credentials (username and password) confidential and do not share them with any third party.

• Use a strong password combining letters, numbers, and special characters.
• Change your password regularly.
• Avoid logging in from public or shared devices.
• If you notice any suspicious activity on your account, notify our support team immediately.

tbk99 will not be held responsible for any loss resulting from misuse of your login credentials or unauthorized access. All activities carried out through your account will be considered as performed by you.

05 Deposits and Withdrawals

Deposit Rules

The following payment methods are currently accepted for depositing funds at tbk99: bKash, Nagad, Rocket. The minimum deposit amount is ৳500 (five hundred taka).

• Only deposit from a payment account registered in your own name.
• Depositing through third-party accounts is prohibited.
• Provide all deposit details accurately and correctly.

Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). After a withdrawal request is approved, funds will generally reach your registered payment account within 10–45 minutes.

• Identity verification on your account must be completed before a withdrawal can be processed.
• Wagering requirements must be met before withdrawing winnings earned from bonuses.
• tbk99 reserves the right to extend processing times to review any unusual transactions.
• Withdrawals can only be made using the same payment method used for the deposit.

06 Bonuses and Promotions

tbk99 regularly offers various bonuses and promotional offers. The current welcome bonus is a 200% bonus on the first deposit, up to ৳20,000.

General Bonus Terms

• All bonuses are subject to wagering requirements. For the welcome bonus, this is 20 times (20x).
• A specific bonus offer can only be claimed once.
• Bonus funds and real money are calculated separately. Bonus funds cannot be withdrawn until wagering is complete.
• tbk99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If tbk99 determines that a user has attempted to abuse a bonus, the relevant bonus and any associated winnings will be voided.

VIP Program

tbk99's VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is available at each tier, and benefits increase as you reach higher tiers. The detailed terms of the VIP program are subject to change.

07 Betting and Gaming Rules

All betting and gaming activities on tbk99 are governed by the following rules:

• Once a bet or round is completed, it cannot be cancelled or modified.
• If a game is interrupted due to a technical issue, tbk99 may decide to void that round and return the bet amount.
• In the event of any dispute regarding a game result, tbk99's server logs will be considered the final evidence.
• For sports betting, the rules of the relevant tournament or league will apply.
• tbk99 reserves the right to investigate any unusual or suspicious betting activity and to suspend related payments if necessary.

Game Errors

If abnormal results occur in a game due to a software error or configuration mistake, tbk99 reserves the right to void those results. "Errors void all bets" — this policy applies to all games.

08 Prohibited Activities

The following activities are strictly prohibited on tbk99. Violating these rules will result in immediate account closure and forfeiture of any associated funds:

• Operating multiple accounts or claiming bonuses through multiple accounts.
• Playing games or placing bets using automated bots, scripts, or any AI-based software.
• Attempting to cheat or hack the game system in any way.
• Using the platform for money laundering or any other illegal financial activity.
• Conducting transactions using third-party payment accounts.
• Colluding or making arrangements with other users for betting purposes.
• Attempting to obtain bonus benefits by providing false information.
• Harassing or threatening other users on the platform.

09 Intellectual Property

All content on the tbk99 platform — logos, designs, software, graphics, text, images, and other elements — is the intellectual property of tbk99 or its licensed partners.

You may not copy, distribute, modify, or commercially use any part of this property without written permission from tbk99. You have limited permission to use the platform for personal and non-commercial purposes.

10 Responsible Gaming

tbk99 is firmly committed to responsible gaming. We want our users to enjoy gaming as a form of entertainment, not as a habit or addiction.

Self-Restriction Options

• Set a deposit limit.
• Set a session time limit.
• Option to voluntarily suspend your account temporarily or for an extended period.

If you feel your gaming habits are getting out of control, please contact us through our 24/7 live chat support. For more information, visit our Responsible Gaming page.

11 Account Closure and Termination

tbk99 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Suspicion of fraud, deceptive activity, or cheating.
• Money laundering or suspicious financial transactions.
• Instructions from law enforcement or a court order.

Users may also voluntarily close their account. After account closure, the available real balance (excluding bonuses where wagering has not been completed) will be returned, unless evidence of fraudulent activity is found.

12 Changes to Terms and Privacy

tbk99 reserves the right to modify these terms and conditions at any time. For significant changes, we will make reasonable efforts to notify users via their registered email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Privacy Policy

To learn more about how your personal information is collected, stored, and used, please visit our Privacy Policy page. The Privacy Policy is an integral part of these terms and conditions.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us:

• 24/7 Live Chat — direct support in Bengali
• Email: [email protected]